Refund Policy

At ReadySetEcom, we are dedicated to ensuring a positive experience with our pre-built and custom Shopify stores. Please review our Return and Refund Policy below to understand the terms under which refunds or returns may be considered.

1. General Policy
Due to the nature of our products, we generally do not offer refunds once a store has been delivered. Each store, whether pre-built or custom-made, is carefully crafted and personalized to meet the specific requirements of our customers. We encourage you to review all store details before making a purchase to ensure it aligns with your vision.

2. Refund Eligibility
Refunds may be considered if there is a clear, demonstrable issue with the store that falls within the scope of our service. This could include, but is not limited to:

  • Errors in store setup that deviate from agreed specifications.
  • Major technical issues within the store that impact functionality and were not present prior to delivery.

In such cases, please contact our support team within 7 days of receiving your store to request a review. One of our team members will assess the issue and work with you to find a resolution.

3. Exceptions to Refunds
Refunds will generally not be provided for the following situations:

  • Change of mind after the store is delivered.
  • Minor design or customization preferences that were not specified in the initial questionnaire or order details.
  • Issues related to ongoing store management or marketing, as these are outside the scope of our store setup service.

4. Support and Revisions
We stand by the quality of our stores and provide post-delivery support to address any questions or concerns you may have. For custom stores, we offer one round of revisions within the first 7 days after delivery to ensure you are satisfied with your store.

5. How to Request a Review
To request a review of your store for refund consideration, please contact us at [Your Contact Email] with the following information:

  • Order details
  • Description of the issue
  • Any relevant screenshots or documentation

Our team will review your request and respond within 3-5 business days with a resolution.

6. Contact Us
If you have questions regarding our Return and Refund Policy, please reach out to us at Readysetecom.cs@gmail.com. We’re here to support you and will do our best to address your concerns.